Privacy
Policy

01. Who We Are

Adnnel is a digital marketing agency based in Karachi, Pakistan. We provide SEO, GEO & AEO, Google Ads management, social media management, AI video production, and lead generation services to businesses primarily in the United States and Canada, with a focus on real estate professionals and restaurants.

This Privacy Policy applies to all information collected through our website at adnnel.com, including any contact forms, audit requests, and email communications.

02. Information We Collect

We only collect information you voluntarily provide to us. This includes:

We do not collect payment information through this website. Any billing is handled through secure, separate invoicing channels.

03. How We Use Your Information

Information you provide is used solely to:

Respond to your inquiry or audit request and deliver the free website audit we promised.

Understand your business needs so we can make relevant, accurate recommendations.

Communicate about ongoing services if you become a client.

Improve our website and service delivery based on aggregate usage patterns.

We do not sell, rent, or trade your personal information to third parties. We do not use your contact details for automated marketing sequences without explicit consent.

04. Third-Party Services

Our website uses the following third-party services that may process your data:

Formspree — Our contact and audit request forms are processed through Formspree (formspree.io). Form submissions are transmitted through their servers and stored in their system before being delivered to us. Formspree’s privacy policy is available at formspree.io/privacy.

Google Fonts — We load fonts from Google’s servers. This may result in Google recording your IP address. No personal data beyond standard browser requests is shared.

Analytics — We may use privacy-respecting analytics to understand general site traffic patterns. Individual user data is not tracked or profiled.

05. Cookies

Our website uses minimal cookies. We do not use advertising cookies, tracking pixels, or retargeting technology on this site. Basic session and preference cookies may be set by the WordPress platform powering this site. These cookies do not contain personal information and expire when you close your browser.

You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to read content on this site or submit our forms.

06. Data Retention

We retain your contact information for as long as necessary to fulfill your inquiry or maintain our client relationship. If you request deletion of your data, we will remove it from our records within 30 days, except where retention is required by law or legitimate business interest (such as prior invoices).

Formspree retains form submissions per their own data retention policy. We recommend reviewing their privacy policy if this is a concern.

07. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access — You may request a copy of the personal data we hold about you.

Correction — You may ask us to correct inaccurate information.

Deletion — You may request that we delete your personal data from our records.

Opt-Out — You may opt out of any marketing communications at any time by replying to any email with “Unsubscribe” or contacting us directly.

To exercise any of these rights, please contact us. We will respond within 30 days.

08. Data Security

We take reasonable precautions to protect your information. Our website uses HTTPS encryption. Access to client data within our team is limited to those who need it to perform their role.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

09. Children’s Privacy

Our services are intended for business owners and professionals. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information through our site, please contact us and we will remove it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy. We recommend reviewing this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out through our contact page. We respond to all privacy-related inquiries within 48 hours.

You can also review our Terms of Service for information on the legal framework governing your use of our services.